FAQ’s
What is Kind Caller?
Kind Caller facilitates the cultivation of self-kindness by delivering subscription based Self-kindness programmes using aspects of the Mindfulness Based Stress Reduction (MBSR). Its research-backed approach and proven benefits have made MBSR one of the most well known mindfulness programs in the world.
Why does kindness matter?
Kindness is an extension of yourself. You can be inherently kind hearted and therefore kindness is a natural part of who you are. This can be challenging during busy, stressful or lonely times.
Is Kind Caller right for me?
If you enjoy a friendly chat, having a new goal and learning a new practice every week, fortnightly or monthly then a Self-kindness Programme may be right for you. It’s not however ideal to start a new practice or programme when you are facing or in the middle of a crisis. It’s better to start when you’re feeling reasonable safe within yourself so that when challenges do arise (and they will, because that’s what life is about), you’ll be better able to cope with life’s ups and downs having started a Self-kindness programme earlier.
Getting Started
How do I get started with Kind Caller?
The Startup plan includes the Foundation with access to the Self-kindness Hub portal and 3 Day Free Trial. Complete the Referral first to start the 3 Day Free Trial.
Who can access the service?
Participants must be over 18 yrs, with access to a phone, texts and email, with the ability to hear and converse easily.
How do I receive my first call?
Complete the Referral Form to start the 3 Day Free Trial. If you enjoy the trial then subscribe to the Beginner Plan to start the first Self-kindness programme Calm, your first support message from Kind Caller will follow shortly after.
What is the free trial about?
The 3 Day Free Trial gives you an opportunity to see whether a Self-kindness Programme is right for you. Before the trial expires you'll have time to choose whether to subscribe or not. When you subscribe your first monthly payment is charged instantly or sooner if you decide.
How can I support someone to start the service?
Complete the Referral Form with the persons permission on their behalf.
General
How much is a subscription?
Subscriptions start from $49 per week (billed monthly).
Do you give personalised advice?
No, sorry. Kind Caller is not an advisory service and does not give professional, clinical, medical or financial advice. Think of us as a kind friend who calls regularly for a brief chat to learn how you're doing.
Do you give refunds?
No, sorry. Because we offer a 3 Day Trial period we give you time to consider if the service is right for you at the very beginning and you’re of course free to ask any questions during your trial. Once you've subscribed you can cancel your subscription at any time, however if you cancel before your monthly subscription ends you will not be refunded. Your rights under the consumer guarantees act are not affected.
Why subscribe to Kind Caller?
There is nothing as more satisfying than cultivating the practices to mindfully reduce stress, build resilience and increase wellbeing. Self-kindness and 'being kind’ can change the world. For more information on the benefits of Self-kindness allow time to explore our website for further reading.